Privacy Policy
Last update: November 2025
At Smith & Kelly’s Services, your privacy matters to us. We’re a family-run business, and we treat your information with the same respect we’d want for our own. This page explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
When you contact us or request an estimate, we may collect:
Your name
Your phone number
Your email address
Your address
Details about your project
Any photos or notes you choose to share
We only collect information you choose to provide.
How We Use Your Information
We use your information to:
Respond to your messages
Schedule in-home estimates
Prepare quotes
Follow up on projects
Improve our services
We do not sell, rent, or trade your information to anyone. Ever.
How We Protect Your Information
We take reasonable steps to keep your information secure. Only authorized team members have access to the details you share with us, and we use trusted platforms to store and manage customer information.
Cookies & Website Tracking
Our website may use basic cookies or analytics tools to understand how visitors use our site. This helps us improve your experience.
We do not use cookies to personally identify you.
Third-Party Services
If we use trusted services like email providers, scheduling tools, or analytics platforms, they may process information on our behalf. These companies are required to protect your information as well.
Your Choices
You can:
Ask what information we have about you
Request that we update or delete your information
Opt out of emails or follow-ups anytime
Just contact us.
Children’s Privacy
Our services are for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. If we make changes, we’ll update the date at the top of the page.
Contact Us
If you have any questions about this Privacy Policy, feel free to reach out.